Palms Bet Deposit and Withdraw in Kenya

Palms Bet deposit process is quick and convenient for Kenyan players. After replenishing account, players can access to over 40 sports, as well as slots and table games in the casino to place a bet. Later, after your bet has won, you can withdraw money from the account on the bookmaker's platform to your personal one.

In this article, we will tell you how to make Palms Bet deposit and withdraw money from your account. Keep reading to know how to make transactions on the bookmaker's platform.

Introduction to Palms Bet Deposits and Withdrawals

If Palms Bet is your first experience with betting, you will most likely need a brief explanation of how to manage your account. The idea of investing money on betting sites is simple: after signing up, the player chooses a payment method offered by the company, then deposits a certain amount, places a bet that does not exceed their balance, and, if the prediction is correct, gets a profit.

As for withdrawing funds, there should not be any problems here either. Users reach this stage when they get their prizes. They can be used in two ways: spent on further games or cashed out. We will discuss this in more detail in our article.

Registration and Login

Payments can only be made by customers of the bookmaker. Therefore, in order to deposit or withdraw money you must be an authorised user. If you don't have an account yet, create one by clicking on the sign up button in the right corner. Then fill in the form to become a client of the bookmaker.

There are only a few fields to fill in, and the data you need to provide to the company is basic:

• Phone number;
• Password;
• First and last name as shown on your ID;
• Date of birth, including day, month, and year.

Before signing up, please read the terms and conditions governing the bookmaker's activities. If you have any questions, please contact customer support. Also, make sure that you meet the age requirements.

If you have already opened an account and understand how the platform works, return to your profile. To do this, use the adjacent “Log In” button.

We recommend you to read our guide. It will be useful for you if:

• You do not have an account;
• You need to pass verification;
• You can't log in to your profile;
• You have forgotten your password.

Palms Bet Payment Methods 

We recommend that you do not rush to sign-up and, before becoming a client of a particular company, check that it has a license and study the payment systems. If a preview of the methods is not available (this section is usually located in the footer), contact a support manager and ask for key payment details. This is the most reliable way to obtain up-to-date data.

South Cape Investment Limited, which operates Palm Bets, is licensed by the BCLB, which automatically guarantees the security of the bookmaker's services and its legality. We would also like to note that the organization informs bettors in advance that payment options are limited, as any transactions can only be made via Mpesa mobile money.

Mobile Money Payments (e.g., Mpesa)

M-Pesa is a well-known payment system on the African continent, used by every second Safaricom subscriber. Among its main advantages, which usually become the deciding factor, are the following features:

• All transactions are protected by encryption and PIN code authentication;
• You can use the service with just your mobile phone number;
• You can top up your account in minutes.

If you know how this tool works, you will definitely be satisfied with the online operator's offer.

Card Payments (Visa, Mastercard) 

At this time, Palms Bets customers cannot pay for their bets using bank cards.

E-Wallets and Other Methods

Unfortunately, e-wallets, cryptocurrencies, bank transfers, and other transaction methods are not available to users of the company.

Step-by-Step Deposit Guide

The bookmaker operates legally in Kenya. Therefore, the platform supports the country's national currency. Players can conduct transactions in Kenyan Shilling (KES).

Palms Bet offers one way to top up the account. It is Mpesa.

M-Pesa is a mobile payment system that was launched in Kenya in 2007 by Safaricom. It allows users to make financial transactions using their phone number. It is one of the most common payment methods in the country.

Make Payment on Site

In order to top up your account, you need to:

Step 1. Sign up or log in. Go to the “Deposit” section at the top of the page.

Step 2. Once you are on the payment page, click on the payment method to expand the form. Enter the payment amount in the special field, keeping the bookmaker's limits. Click on the “Continue” button.

Step 3. Enter Mpesa PIN to confirm the transaction in response to the message that was sent to your phone number.

Deposit in Mpesa menu

M-Pesa also offers a simple and intuitive app that requires no special skills to use. If you are unable to access the bookmaker's website due to a poor internet connection or for any other reason, please note that you can top up your Palms Bet account via the mobile payment app.

For this method of payment you need to:

1. Open Mpesa menu and select "Lipa Na Mpesa".
2. Select "Account" and enter the Betlion number 718085.
3. In the "Account Number" field, enter the phone number you registered your account with.
4. Enter the amount and enter your Mpesa PIN.

Minimum and Maximum Deposit Limits

The maximum and minimum limits are displayed next to the payment method, so you don't have to search for this information on third-party websites. The minimum amount is 10.00 KES, and the maximum is 150,000.00 KES.

Processing Times and Fees

Payment processing takes a minimal amount of time. As a rule, money is transferred to the gaming account instantly via M-Pesa.

Deposit Bonuses and Promotions

Deposits made by Palms Bet customers are always rewarded by the online operator.

For those looking for a way to increase their winnings by 30%, we are ready to make a special offer in the form of a promo code KNBOOST (Personal Cabinet → “Promo Code”). This is a great way to enjoy your first adventure at Palms Bet even more.

Unfortunately, at the time of writing, we were unable to find any information about a welcome offer, so it will not be possible to activate the code word. However, the company offers a wide range of promotions, participation in which involves claiming a prize for daily payments.

Get 99 KES

All you need to do is follow these steps:

1. Deposit at least 25 KES into your account.
2. Once the money has been credited, select the appropriate bonus.
3. In order to be able to cash out the bonus, the participant must add the transaction amount and the bonus amount, then multiply this value by 5. The money received must be placed on bets on sporting events with odds of at least 1.50.

Please note that if the cash amount is not played within 15 days, the participant's account will be canceled.

Withdrawal Methods 

The withdrawal page also does not offer a wide variety of payment methods. The only option available for transactions is still M-Pesa.

Step-by-Step Withdrawal Guide 

After your bet has won or you have wagered a bonus or received a cashback from the bookmaker, you can withdraw your money. You can do this using the bookmaker's website.

In order to withdraw money on the bookmaker's site, you need to:

1. Go to the “Withdraw funds” section in your Personal Account.
2. Enter the amount, observing the bookmaker's limits and your balance.
3. Click on the “Continue” button.

Minimum and Maximum Withdrawal Limits, Processing Times and Fees

For your convenience, we have prepared a table with all the information you need to know about transactions at Palms Bet.

Transfer Between Accounts

The bookmaker has developed two separate wallets for casino and sports betting. You can transfer them from the casino account to the sports one and back. To do this, click on the "Transfer" button.

Next, the bookmaker offers to specify an arbitrary amount or use the ready-made options below.

This feature is handy for transferring money between accounts if you don't have enough to bet on sports or casino.

We recommend you to read our Palms Bet review.

Troubleshooting Common Issues

We analyzed hundreds of user stories related to the bookmaker's payment policy that were published on thematic forums and social networks.

Deposit Issues 

Since the deposit precedes the process of cashing out money, we will start with it:

• Technical glitches. If you're having trouble paying and see an error message on the site, refresh the page or contact customer support to figure out what's going on;
• Insufficient support for popular payment methods. We understand that limited options may cause you to look for alternative sites that offer a wider range of payment methods. In this case, there is only one solution: find a site with terms that suit you better or adapt to local requirements;
• Insufficient funds in the account from which the payment will be debited. Make sure that your mobile wallet has enough funds to cover the amount you want to transfer to your gaming account;
• The number belongs to another mobile operator. If your phone number is not registered with Safaricom, the payment will not be processed. Our advice: consider other bookmakers with payment methods that are more suitable for you;
• Use of a foreign currency. Be sure to use a supported currency or use a reliable currency converter;
• Long request processing time. If the payment has not been made within the specified time, please check the transaction status in the M-Pesa app and directly on the Palms Bets site. We recommend making payments between 10:00 p.m. and 10:00 a.m., when customer support staff respond to emails much faster.

Withdrawal Issues

In practice, the cash out process is often accompanied by a number of issues that can negatively impact the user experience and trust in the gaming platform. Below, we have outlined the most common scenarios:

• Payment delays. The problem may be related to a slow internet connection or an error on the bookmaker's side. To find a solution, contact Palms Bet support;
• Payment is not going through. For a smooth process, it is important to understand the limits and fees for withdrawing funds. You may be trying to withdraw an amount that you do not have in your account. In addition, check various online resources and make sure that there have been no reports of service disruptions from Mpesa users;
• Withdrawal refusal. Your request may be rejected due to a violation of the rules. If you have not acted contrary to the stated requirements, please report this to support;
• Technical errors. Technical errors can also cause delays or failures. The best solution would be to repeat the payment after a while or contact customer support;
• Incorrect information. As we mentioned earlier, to confirm the transaction, the user must enter the PIN code for the account registered with Mpesa. An error when entering the code can also affect the withdrawal process.

Customer Support: Contact Channels

As you may have already understood, contacting support is the solution to many potential problems. To get help without delay, we will tell you about the local channels of communication:

• Live chat;
• Phone number: 0712777774 OR 0707737843;
• E-mail: [email protected].

For those who don't want to wait and are looking for a quick solution to their problem, there is a FAQ section. It contains the most frequently asked questions and answers, which may also be useful.

Conclusion

Thus, Palms Bet is a good platform for those looking for high odds, jackpot games, and slots with a demo mode available even for those who are not customers of the bookmaker. However, the organization has a number of drawbacks, one of which is serious restrictions in terms of payment methods, so if you are used to variety, the company's terms and conditions are unlikely to suit you. Nevertheless, the limits offered by the platform and the processing time for requests are quite sufficient for the average player.

FAQ (Frequently Asked Questions)