SportPesa Login: Register and Sign in With Our Step-by-Step Guide

SportPesa login and registration processes are very simple in Kenya. For clients the company allows sports betting and casino games. For those who prefer cricket to all other sports, watching matches on the brand's website will be even more interesting. High odds on popular Australian matches, a wide selection of other events, winnings, full and partial withdrawal of funds – all this is available right here. Despite the lack of promotions and a bonus page, the company's audience is growing rapidly, which highlights its success thanks to the scale and accuracy of its predictions.

In this article, we will tell you how to create a personal account on the SportPesa website and start playing.

How to open an account in SportPesa Kenya?

In order to register on the SportPesa official website, just filling in the form will not be enough. In addition, you need to be well prepared and study the SportPesa's terms and conditions, non-compliance with which may become a barrier to becoming a client of the company.

SportPesa registration Kenya requirements:

  • Users must have reached the age of majority or any other age marker suitable for participation in gambling;
  • The player must have only one registered account, as according to the bookmaker's policy, the creation of a second account is strictly prohibited and punishable;
  • All personal and contact information provided on the official SportPesa website must be genuine;
  • It is strictly forbidden to use other people's bank accounts and cards;
  • There should be no self-exclusions from the bookmaker's games in the bettor's user history.

Once you have completed the registration procedure, you will have a small advantage of being able to make your own adjustments. Firstly, there is the option of self-exclusion for a certain period of time and setting limits. Thanks to it you will be able to control your actions and save yourself from gambling addiction. Secondly, you can change the odds format from decimal to fractional or American.

Step-by-Step Guide to Create an Account via Betting Site In Kenya

Regardless of which registration method you prefer, the result will be a Personal Cabinet, which you can access either through the SportPesa website or app.

So, the first option for creating an account is the desktop one. It is suitable for players for whom a large screen and high-definition images are important. In this case, the “Register” button will be located on the top menu bar on the top right corner.

SportPesa How to Register

Registration algorithm takes place in 3 steps:

Step 1: Enter your mobile phone number. Enter a contact number that begins with +254. Your account will be linked to this number. Then click on Next Step to continue.

SportPesa Registration Form Kenya 2025

Step 2: Account protection. Create a strong password for your account. Use upper and lower case letters, special characters, and numbers. Once you have created your password, click on Next Step.

SportPesa Sign Up Form

Step 3: Accept the terms and conditions of SportPesa. Tick the box to confirm that you have read and accept the rules of the bookmaker, including that you are over 18 years of age.

SportPesa Quick Registration Kenya

SportPesa Registration via Mobile App

According to the principle of passing mobile registration does not differ from the previous option, so it is only a matter of your convenience. Full optimization of the interface for playing on a small screen leads to the fact that some buttons change their location, which can mislead the player. With SportPesa you will not be in danger of this, as you will see all the necessary buttons at once.

SportPesa Mobile App Register

The registration process in the app also takes place in three stages:

Step 1: Enter your phone number. Then click Next Step to continue.

SportPesa in app Registration How to Register in the SportPesa Mobile App

Step 2: Create a strong password. The indicator at the bottom shows how difficult your combination is to guess. We recommend that the line at the bottom be green. Once you have created your password, click on Next Step.

SportPesa Registration Guide 2025

Step 3: Accept the rules. SportPesa will not allow you to register unless you tick the mandatory checkbox. Do so and click on Complete.

SportPesa Mobile App Register

At the end, SportPesa will thank you for becoming a customer. Within a few seconds, you will be redirected to the home page as an authorized user. Deposit funds into your account to start betting on sports and playing casino games.

In order to download the app you can use our installation guides: iOS, Android.

Depositing Funds to SportPesa Account For Kenyan Bettors 

SportPesa in Kenya accepts the country's national currency for transactions. To make your first deposit, you can use M-Pesa and Airtel. We have compiled more detailed information about deposits in the table below:

Deposit methodMinimum amount Maximum amountFeesWaiting time 
M-Pesa1 KES150000 KESNo fees Instant 
Airtel10 KES150000 KESNo fees Instant 
SportPesa Deposit Methods 

How to Make Your First Deposit

To make a deposit via M-Pesa, you need to:

  1. Select the M‑Pesa method on the deposit page;
  2. Enter the amount you want to deposit;
  3. Click the Deposit button;
  4. You will receive an SMS notification with a 4-digit confirmation code, enter it in the app;
  5. Enter your M‑Pesa PIN to confirm the payment.

To make a deposit via Airtel, you need to:

  • Select Airtel Money on the deposit page;
  • Open the Airtel Money menu on your phone → Make PaymentPaybill.
  • Enter the Paybill number 955100 or 5212121;
  • Enter the amount.

Using a Promo Code During Sign-up

There is no field for a promo code in the SportPesa registration form. However, you can activate it later. Enter the combination knboost. It will give new users an advantage on the bookmaker's platform in Kenya.

SportPesa Login Kenya Via Sports Betting Site

In oder to access your account on the bookmaker's website, click the “Log in” button and in the form specify the phone number and password that were used during the account registration. If the data have been changed, use the updated information.

SportPesa site login

Password Recovery To Log In SportPesa

Passwords are an essential aspect of information security for all Internet users. In today's world, few people write down the codes they use because most people rely on the reliability of the digital environment, which automatically stores all data. For this reason, it often happens that passwords are lost and forgotten, so it is often necessary to recover them.

Traditionally, the button to request new data is located in the authorization form. Go to it and click on the “Forgot password?” button.

Password recovery algorithm to log in to your account:

  1. Enter your cell phone in the appropriate field and request a verification code, which will confirm that the number used is really linked to your account and is not falsified.
  2. Enter the code on the next page and create a new password.
SportPesa Password Recovery

Log in Via SportPesa Mobile App

To log in to the app, you need to follow a few simple steps. They are similar to the process on the website. To do this, you need to:

  1. Enter your mobile number;
  2. Enter your password.

The app also has a Remember me feature. By using it, you don't have to re-enter your details to log in again.

SportPesa App Login Kenya

Common Login Problems and Their Solutions

Problems logging into SportPesa Kenya may prevent you from placing bets. Below is a list of possible problems and their solutions. If you need further assistance, please contact SportPesa’s customer support.

Incorrect Password or Username

Possible causes include errors, forgotten login details, or outdated passwords. Here are some ways to fix this:

  1. Reset your password via SMS: Send CHANGE PIN#XXXX (replace XXXX with your new 4-digit PIN) to the SportPesa SMS code number 79079.
  2. Recovery on the website: Click “Forgot your password?” on the login page, enter your registered phone number, and follow the instructions in the SMS to confirm the code and create a new password.

Account Suspension or Deactivation

SportPesa may suspend your account for various reasons. These may include unsuccessful KYC verification, suspicious activity (such as having multiple accounts), inactivity for more than 12 months, and others.
There are several ways to resolve the problem. The first is to contact SportPesa customer support.

Select a convenient method, such as by phone or email. Also, resubmit the documents. Provide the requested documents proving your identity/payment to resolve the verification errors. If you have been inactive for a year or more, log in and follow the instructions for reactivation received via SMS or email.

Account verification

Verification is a mandatory procedure that protects players from unauthorized access to their account and personal data given to the company. Some brands impose certain restrictions for bettors who neglect the procedure and do not remove them until users pass the verification. In addition to identity verification, you must first confirm your contact information.

Various methods of identification can be used here: SMS codes, emails, providing certain documents (passport, driver's license) and so on.

Verification algorithm:

  1. At the registration stage, you will receive an SMS code that will be sent to the used number, which will allow the company to verify that it belongs to you.
  2. Enter it in the special field and complete the procedure for further account verification.
  3. Go to your Personal Cabinet and provide electronic copies of the requested documents.

Why Verification is Required

SportPesa requires verification for:

  • Regulatory compliance: The Isle of Man Gambling Supervision Commission and Kenyan laws require age/identity checks.
  • Fraud prevention: To prevent money laundering, duplicate accounts, or underage gambling.
  • Transaction security: Verification of payment method ownership to protect funds.

Important: Verification is activated when withdrawing funds, making large deposits, or during random checks.

Steps for Account Verification

To verify your identity, you need to send your documents.

Document TypeRequirements
ID ProofNational ID, passport, or driver’s license (clear front/back) 
Address ProofUtility bill/bank statement ≤3 months old 
Payment ProofCard/account used for deposits (show first 6/last 4 digits) 
SportPesa KYC Documents 

SportPesa Welcome Offer 

Unfortunately, the bookmaker has no bonuses at the moment, so there is no welcome offer either.

SportPesa Betting Features

SportPesa provides a wide range of betting options. The dynamic betting platform designed specifically for local players, with live betting, multi-bet combinations, a Cash Out feature, and bet insurance options. The platform supports live betting on over 30 sports with competitive odds, instant deposits/withdrawals via M-Pesa, and dedicated mobile apps for uninterrupted betting.

SportPesa Sports Betting Website

Bookmaker Sportsbook Betting Options

SportPesa offers a wide range of markets for football and other sports to enjoy betting experience:

  1. 1X2: Bet on the home team to win (1), a draw (X), or the away team to win (2).
  2. Double Chance: One bet covers two outcomes (e.g., 1X, 12, or X2).
  3. Handicap: Bet on teams with a virtual advantage/disadvantage.
  4. Totals (over/under): Predict whether the goals/points will exceed or fall short of the set number.
  5. First half/full time: Combine the results of the first half and the entire match.
  6. Exact score: Guess the exact score of the match.
  7. Player bets: place bets on the actions of individual players (e.g., “Will score at any time”).

Odds are updated in real time during matches on all markets.

SportPesa Sports Betting Markets

SportPesa Jackpot Games

SportPesa Kenya hosts three major Jackpots:

Mega JackpotShabiki JackpotGrand Jackpot
Jackpot BonusFixed KES 300,000,000Up to KES 200,000Starts at KES 10,000,000
MatchesPredict 17 correct outcomesPredict 13 correct outcomes from 15 selected matchesPredict 11+ correct outcomes from 13 matches
EntryKES 99 per betKES 50 per betKES 99 per bet
SportPesa Jackpot 

SportPesa Customer Support

If you encounter any problems, you can contact support team. You can do this by email, phone, or live chat. The assistants will try to resolve your issue quickly. The chat is available around the clock. SportPesa also offers to subscribe to its social media accounts. The latest news, hot betting events, and unique offers are posted there.

SportPesa Sign-Up: Conclusion

The world of sports betting is constantly evolving. SportPesa in Kenya offers customers a modern service. A wide range of sports and casino games are available. Convenient payment methods are available on the website and in the mobile app. All you need to do is create an account and make your first deposit. Then place a bet.

FAQ (Frequently Asked Questions)

  • What should I do if I remember my password but still can't log in?

    If you remember all your login details but still can't log in, it's likely that your account has been locked due to inactivity or irregularities. To find out the exact reason, contact support using one of the contact methods.

  • How can I bet on the jackpot?

    The section dedicated to big win games is divided into two types of jackpots: MEGA Jack pot Pro and Jackpot. Of course, if you bet on sports matches of the first category, your prize pool will be much bigger. Keep an eye on the relevant page for announcements of upcoming events and be aware of the size of potential rewards.

  • Does SportPesa have a live casino?

    Once on the SportBet platform, you will most likely not find the live casino button in its usual place, namely in the main menu. It will be located on the main casino page as one of the game categories.

  • Can I watch soccer matches in real-time?

    Yes, the company supports the feature of live streaming in high quality right from the venue of any sporting event. You also need to register to watch.

  • Can I register multiple accounts?

    No. SportPesa rules prohibit the creation of multiple accounts for one person.

  • Is there a fee for creating a SportPesa account?

    No. Creating an account is free of charge.

  • Can I use SportPesa while abroad?

    SportPesa is legal in Kenya. If you want to use the bookmaker's platform in other countries, make sure it is legal there. However, if you are traveling or on a business trip and have already registered in Kenya and passed the KYC verification, you can place bets on sports and casino games.

  • Is registration possible via mobile only?

    You can register using any computer or mobile device. This is possible on the website and app.